Senior Operations Manager – Refuge – 11th April 2011
Refuge, is the country’s largest specialist provider of domestic violence services for women and children escaping domestic violence.
Senior Operations Manager Ref: 003SOM
Tower Hill, London
c. £45 K pa inc. London Weighting
We are seeking to recruit a senior operations manager to provide leadership, line management and operational support to domestic violence service managers, who are responsible for developing a range of services across the country. This includes refuges, outreach and floating support, independent domestic violence advocates (IDVAs), culturally specific community based services, and the national helpline run in partnership with Women’s Aid.
You will work closely with the director of operations and the project management team to ensure that Refuge’s mission and vision is realised through the development and delivery of high quality services.
You will be an experienced senior manager with a proven track record of developing and delivering successful services. Your background may include working in a social care or community/partnership context. You will demonstrate an awareness and understanding of domestic violence issues combined with strong leadership skills and the ability to inspire and motivate.
We are therefore seeking an individual with the ability to deal effectively with a range of complex and challenging operational situations with evidence of strong project management skills.
The role provides an exciting opportunity to be part of Refuge’s ambitious agenda. If you thrive on challenge, relish the opportunity to broaden your skills and make a real impact this is the role for you.
All post holders must have a commitment to the values of empowerment and equality, which underpin all the work undertaken by Refuge.
Benefits include 28 days’ holiday, a non-contributory pension scheme, employee assistance programme, death in service scheme and child care voucher scheme.
Please visit our website for further details and other opportunities: www.refuge.org.uk
To apply for this role please send your completed application form together with a covering letter setting out how you meet the criteria to recruitment@refuge.org.uk
Closing date: 11 April 2011
Interviews: 5 May 2011 and 10 May 2011
*Section 7.2(d) of the Sex Discrimination Act 1975 applies
Refuge values diversity and welcomes applications from all sections of the community.

