This two-day CSCT counselling skills course aims to increase the confidence and ability of front line workers to communicate effectively and appropriately with clients. Participants will gain practical experience of using counselling skills and an opportunity to reflect and build on their current communication skills. The course will cover:

Listening and communication skills (including non-verbal communication)
The differences between providing counselling and using counselling skills
The importance of establishing appropriate boundaries
Asking appropriate and helpful questions
Identifying and overcoming barriers to good communication
The impact of self-awareness in communication (including the Johari Window)
Client centred principles (The Core Conditions for client work)
Ethical interaction with clients
Conflict Resolution
No previous experience is required for this course. Participants will receive a certificate

Venue: Please contact us for further information
Dates: Thursday 4th January & Friday 5th January 2007.
Fees: voluntary sector - Ł 145.00 / statutory sector Ł 225.00
Concessions are available for small voluntary organisations without training budgets.

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Tuesday 16th & Wednesday 17th January 2007 - Domestic Violence Awareness training

The two-day course is aimed at all staff working in agencies who work with women and children experiencing domestic violence and will cover the following issues:

definitions and statistics
different forms of domestic violence and their impact upon women
children's experiences of domestic violence (brief overview)
Reasons why clients remain in or return to violent relationships
Specific factors affecting particular client groups
- older clients
- lesbian, gay and bisexual clients
- clients with disabilities
- clients with substance misuse problems
- black and minority ethnic clients
Process of help seeking model
Sources of help/making appropriate referrals
Asking questions and good practice responses to disclosure
Confidentiality and documentation
Safety strategies

Venue: Please contact us for further information
Dates: Tuesday 16th & Wednesday 17th January 2007
Fees: voluntary sector - Ł 145.00 / statutory sector Ł 225.00
Concessions are available for small voluntary organisations without training budgets.

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Wed 24th January & Thursday 25th January 2007- Housing and Legal Options for Women experiencing Domestic Violence

The two-day course is suitable for any professional wishing to gain further understanding of the legal and housing options available to women experiencing domestic violence.

The course will cover the following issues:

Advantages and Disadvantages of different housing options
Occupancy right for clients whose relationships have broken down due to
domestic violence
Civil Partnership Act
Civil law injunctions (non-molestation orders and occupation orders)
Protection From Harassment Act
Domestic Violence. Crime and Victims Act
The criminal justice system
Temporary and long term housing options
Housing Legislation
Interviewing Skills

NB all applicants should have previous training in domestic violence awareness.

Venue: Please contact us for further information
Dates: Wed 24th January & Thursday 25th January 2007
Fees: voluntary sector - Ł 145.00 / statutory sector Ł 225.00
Concessions are available for small voluntary organisations without training budgets.

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Monday 2nd April 2007 - Children and Domestic Violence

The course is aimed at all staff working in agencies who work with women and children experiencing domestic violence and will cover the following issues:

ways in which children experience domestic violence
impact of domestic violence on children
child protection issues
issues related to residency and contact
prevention work
sources of help and good practice

Please note you need to have attended the Domestic Violence Awareness Training in order to attend this course.

Venue: Please contact us for further information
Dates: Monday 2nd April 2007
Fees: voluntary sector - Ł 80.00 / statutory sector Ł 125.00
Concessions are available for small voluntary organisations without training budgets.

Should you wish to attend any of these courses, kindly send us an email or fax with your booking stating the names of the people to be booked on and the organisation details.

Email to info@wtrust.entadsl.com or call 020 7034 0303.

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